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Privacy Policy

Last Updated: January 15, 2025

Introduction

At Xylaro Quin, we understand that your privacy matters deeply when you're building your career in esports event management. This policy outlines exactly how we collect, use, and protect your personal information when you use our platform at xylaroquin.it.com.

We've designed our privacy practices with transparency in mind. Whether you're browsing our career development resources, participating in our training programs, or connecting with industry professionals, you deserve to know what happens to your data.

Important: By using Xylaro Quin's services, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of these terms, please do not use our platform.

Information We Collect

Personal Information You Provide

When you create an account or engage with our services, we collect information that you voluntarily provide:

  • Full name and contact details (email address, phone number)
  • Professional background and career interests in esports
  • Educational history and certifications
  • Resume and portfolio materials you choose to upload
  • Communication preferences and profile settings
  • Payment information for premium services (processed securely)

Automatically Collected Data

Our platform automatically gathers certain technical information to improve your experience:

  • Device information (browser type, operating system, screen resolution)
  • Usage patterns (pages visited, time spent, features used)
  • Location data (general geographic region, not precise location)
  • IP address and session identifiers
  • Cookies and similar tracking technologies

Information from Third Parties

We may receive additional information about you from external sources to enhance our services:

  • Social media profiles when you connect your accounts
  • Professional networking platforms and industry databases
  • Educational institutions for verification purposes
  • Employment agencies and career partners

How We Use Your Information

Your information helps us provide personalized career development services and improve the esports industry ecosystem. Here's exactly how we use your data:

Purpose Data Used Legal Basis
Account management and authentication Name, email, password Contract performance
Personalized career recommendations Professional background, interests Legitimate interest
Course delivery and progress tracking Learning history, preferences Contract performance
Communication and support Contact details, support history Contract performance
Platform improvement and analytics Usage data, technical information Legitimate interest

Marketing and Communications

We use your contact information to send relevant updates about:

  • New course offerings and career opportunities
  • Industry insights and esports event management trends
  • Platform updates and feature announcements
  • Personalized recommendations based on your interests

You can opt out of marketing communications at any time through your account settings or by clicking unsubscribe links in our emails.

Data Sharing and Disclosure

We respect your privacy and limit data sharing to specific circumstances that benefit your career development or are required by law.

With Your Consent

  • Connecting you with potential employers or collaborators
  • Sharing portfolio materials with industry partners
  • Facilitating networking opportunities at esports events
  • Providing references for job applications

Service Providers

We work with trusted third-party companies that help us operate our platform:

  • Cloud hosting providers for secure data storage
  • Payment processors for subscription and course fees
  • Email service providers for communications
  • Analytics services to understand platform usage
  • Customer support tools and helpdesk systems

These partners are bound by strict confidentiality agreements and can only use your data for specified purposes.

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our users' safety and platform security
  • Investigate potential violations of our terms of service
  • Respond to claims of intellectual property infringement

Your Privacy Rights

You have significant control over your personal information. Here are the rights available to you:

Access and Portability

  • Request a copy of all personal data we hold about you
  • Download your profile information and learning history
  • Receive data in a structured, machine-readable format
  • Transfer your information to another service provider

Correction and Updates

  • Update your profile information at any time
  • Correct inaccurate or incomplete data
  • Add or remove professional certifications
  • Modify your career interests and preferences

Deletion and Restriction

  • Delete your account and associated data
  • Request removal of specific information
  • Restrict processing of your data for certain purposes
  • Object to automated decision-making processes

How to Exercise Your Rights: Contact our privacy team at [email protected] with your specific request. We'll respond within 30 days and may ask for identity verification to protect your data security.

Data Security and Protection

Protecting your information is fundamental to our operations. We implement multiple layers of security to safeguard your data:

Technical Safeguards

  • SSL/TLS encryption for all data transmission
  • Advanced encryption for data storage and backups
  • Multi-factor authentication for account access
  • Regular security audits and vulnerability assessments
  • Secure cloud infrastructure with industry-leading providers

Administrative Controls

  • Limited employee access on a need-to-know basis
  • Comprehensive background checks for staff
  • Regular privacy and security training programs
  • Incident response procedures and breach notification systems
  • Third-party security certifications and compliance audits

Your Role in Security

You can help protect your account by:

  • Using strong, unique passwords
  • Enabling two-factor authentication
  • Logging out from shared or public devices
  • Reporting suspicious activity immediately
  • Keeping your contact information current

Data Retention and Deletion

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Data Type Retention Period Reason
Account information Until account deletion Service provision
Learning progress and certificates 7 years after completion Educational records
Payment records 7 years Tax and legal compliance
Marketing preferences Until opt-out + 3 years Preference management
Technical logs 2 years Security and troubleshooting

Account Deletion Process

When you delete your account:

  • Profile information is removed immediately from public view
  • Personal data is deleted within 30 days
  • Some information may be retained for legal compliance
  • Anonymized usage data may be kept for analytics
  • You'll receive confirmation once deletion is complete

International Data Transfers

While Xylaro Quin operates primarily in India, we may transfer your data internationally to provide comprehensive esports career services:

Transfer Safeguards

  • Standard contractual clauses with international partners
  • Adequacy decisions for transfers to approved countries
  • Privacy certification programs and binding corporate rules
  • Regular compliance monitoring and audits

Reasons for Transfer

  • Cloud storage and backup services
  • Global esports industry networking
  • International course delivery and certification
  • Technical support and platform maintenance

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and understand how you interact with our platform:

Types of Cookies We Use

  • Essential cookies: Required for basic platform functionality
  • Performance cookies: Help us understand usage patterns and improve services
  • Functionality cookies: Remember your preferences and settings
  • Marketing cookies: Deliver relevant content and measure campaign effectiveness

Managing Your Cookie Preferences

You can control cookies through:

  • Browser settings to block or delete cookies
  • Our cookie preference center in your account
  • Opt-out tools provided by advertising networks
  • Browser plugins for enhanced privacy control

Children's Privacy

Xylaro Quin is designed for individuals aged 16 and older who are serious about building careers in esports event management. We do not knowingly collect personal information from children under 16.

If we discover that we have collected information from a child under 16, we will delete it immediately. Parents or guardians who believe their child has provided information to us should contact our privacy team right away.

Age Verification: We may request age verification during account creation to ensure compliance with this policy and applicable laws.

Changes to This Policy

We regularly review and update this privacy policy to reflect changes in our services, technology, and legal requirements. When we make significant changes:

  • We'll notify you via email and platform notifications
  • Changes will be posted on our website with an updated date
  • You'll have the opportunity to review changes before they take effect
  • For major changes, we may request your explicit consent

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Our Privacy Team

Have questions about your privacy or this policy? We're here to help.

Email: [email protected]

Phone: +91 4422655450

Address: A-Block, Neelgiri Rd, Sector 5, Indira Nagar
Lucknow, Uttar Pradesh 226016, India

We typically respond to privacy inquiries within 48 hours.